June 13, 2015

Globe revamps online shop for today's on-the-go lifestyle

The new Globe Online Shop

In order to cater more to customers' on-the-go lifestyle and enhance the customer retail experience, Globe Telecom relaunched its online shop available at http://shop.globe.com.ph. The new Globe Online Shop gives customers access to exclusive promos, the newest device offers, and exciting freebies on a single platform.

With the Globe Online Shop, customers can shop for the newest phones and postpaid plans and get savings from exclusive offers and best deals for a convenient shopping experience, anywhere and anytime. It also boasts of an enhanced user experience with the site automatically adjusting to the user's device screen, including mobile phones.

The Globe Online Shop is home to special offers not available in Globe Shops. Dubbed as online-exclusives, these offers are meant to reward customers purchasing postpaid plans and devices online. Since the portal launch, customers have received Spotify Premium codes and gift certificates as rewards, while some were entitled to discounted cash-outs for select plans.

For those who want to keep tabs of the latest devices, Globe Online Shop also gives customers first dibs on select phones even before they become available in Globe Stores, complete with phone features and specs. Customers can also check out the Globe Online Shop from time to time to avail of exclusive freebies such as free access to Facebook, Viber, and NBA League Pass with a plan purchase.

"As part of our thrust on superior customer experience, we are very excited to launch our new Globe Online Shop which is a one-stop shop for customers to enjoy shopping with Globe. It's an easy, convenient, and hassle-free platform that aims to provide the best shopping experience for your favorite devices, postpaid plans, and offers. For Globe customers looking for the best deals and exclusive promos for the latest smartphone and plan bundles, be sure to check out the Globe Online Shop every now and then and you are assured of a wonderful retail experience whenever, wherever," said Joe Caliro, Head of Stores and Retail Transformation Management at Globe.

The Globe Online Shop features a comprehensive cart to checkout system that allows customers to easily review their order and submit all applications requirements, incorporating a save feature that allows customers to finish their applications at a time that is convenient for them. There are also chat and callback features, allowing customers to consult a product specialist when applying for a new postpaid plan, and more complete product pages where you can zoom in on high resolution images of the device, as well as review the product's features, plan inclusions and specifications.

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