A New UX Designed with Consideration for Users
|Faces of Innovation: Galaxy S7 edge & S7|
The Galaxy S7 edge and S7 are designed with an intuitive feel and uniform screen that maintain Samsung’s design heritage. The new user experience (UX) includes the Always On Display, which enables users to check the time and notifications without powering the screen up, enhanced use of messaging with minimized interference of other apps, and, for the S7 edge, one-touch shortcuts that increase functionality. With the phone’s new UX features on top of improved software, the phones were definitely designed with the users’ needs in mind.
The UX designers explained the many design changes of the device and how they see these changes improving the user experience.
|(from left to right) Jonghyun Han, Jieun Yang, Sangdeuk Nam, Sukjae Lee, Donggyu Lim|
Q. What differentiates the UX?
Sangdeuk Nam: These phones are designed with special features that reflect the actual needs, usage patterns and experience of the users. In particular, the new UX includes refinements to the clock and weather information on the home screen, an app search within the app tray – making for a faster app search.
Hyosang Bang: As we designed, we aimed the entire process of using the phone –taking it out of one’s pocket, using it and putting it back in one’s pocket – is one effortless flow of motion and experience. Through features such as the Always On Display, improved connectivity between messages, and quick access through the edge screen, the phones are designed to provide information in an intuitive and handy way.
Q. What is the Always On Display (AOD) and how do you expect users to benefit from this feature?
Jieun Yang: Through our research, we were able to see that users repeatedly turn the phone display on and off throughout the day just to check the time. The Always On Display allows users to check important information like time without turning on the screen and we expect improved user satisfaction from this feature.
To personalize their device, we also have developed themes like space, and many more, that users can download for AOD. The favorite theme will be applied throughout the device, including the clock and image on the home screen and will be continuous on both the turned-on screen and the turned-off screen.
Q. What is the Smart Switch, and how will it benefit users?
Sang-a Eun: Some users are reluctant to change their phones because of the difficulty and inconvenience of moving data from one device to another. By using the Smart Switch, a service that allows users to easily send personal data from an old to a new device, users will have no trouble maintaining all previous experiences – even between various devices like a phone and tablet.
The users are able to transfer data from the previous device using a USB connector or by executing it in the setting menu of the device. To allow new users to easily and quickly send data themselves, we have explained the data transmission processes through image and infographic depicting the data transmission stage.
Q. What are the improvements in UX for the enhanced edge function?
Donggyu Lim: The edge UX allows more efficient access to the routine tasks that are most frequently used. The biggest improvement is that the edge can be summoned on any screen without having to press a certain button. Also, the edge domain has been expanded so that users can check the news or scores for a particular sports team, right away. We also improved the shortcut function so that the user’s most frequently contacted person, most frequently used app, or the most frequently used function can be added and summoned on any screen.
Q. Is there a possibility for the edge UX advancement in the future?
Jonghyun Han: Samsung has released its third edge model and is also continuously advancing edge UX. In addition to the edge functions that we have prepared, there are even more functions being distributed through the SDK for use by third party app developers.
In the future, we expect that there will be an increase in more diverse services and functions through the expanded scope of the edge. Opportunities for messenger services, various news providers, and O2O services are wide open as well.