Samsung has officially announced a worldwide recall on the Galaxy Note 7 release after various reports of battery exploding issue while on power charging.
To all our valued customers,
Widget City is deeply concerned with our client’s safety and well-being. We are closely coordinating with our Samsung manufacturer for specific guidance on the detailed action process.
For the meantime, we are currently reaching out to our clients and ask a pull-out on all Galaxy Note 7 devices that they have purchased from us. If our clients agreed, they can choose whether to have a replacement of their unit or have it exchanged or upgraded. Mean while their Galaxy Note 7 will be shipped back to the manufacturer for evaluation and check-up. Units will be expected to return at October 21-31, 2016.
Don’t worry we will keep you guys posted and surely will get in touch with you as soon as we can. Rest assured that we will make this convenient for you as possible. We are extending our deepest concern to everyone who purchase from us, hope you will coordinate with us in fixing this issue.
A gentle reminder for all, Widget City encourage everyone to use the original battery of Galaxy note 7 that is included in the package.
Widget City Team
Terms & Condition:
Should the condition fall on water damage, Broken display or any signs of abuse of use, we may offer alternative to resolve the issue.