December 31, 2014

Globe launches first self-service mobile portal for business customers



Globe launches Business Online Portal
Globe Business and myBusiness customers as well as their authorized representatives
now have quicker access to their account information via the Business Online Portal

Fulfilling its commitment to superior customer experience by bringing the most advanced technologies to Philippine businesses, Globe Telecom recently launched its Business Online Portal (BOP), an advanced service platform for small, mid-size and enterprise companies that promotes easy, quick, and hassle-free account management.

The BOP can now be accessed by Globe Business and Globe myBusiness customers as well as their authorized representatives through https://accounts-business.globe.com.ph/login.

As an alternative channel for Globe Business customers and account managers that will establish a safe and more efficient approach in addressing billing inquiries and account modification requests, the BOP effectively empowers business customers to securely perform online and real-time transactions as well as view account-related information.

According to Globe Executive Vice President and Chief Operating Officer Gil Genio, “the BOP is an alternative channel for Globe business customers to establish a more efficient and direct approach in addressing billing inquiries and account requests. This innovation in customer interaction effectively increases empowerment of our clientele to access up-to-date information and perform real-time transactions.”

He emphasized that customers are the priority of business customer-facing units of Globe Telecom, saying that technology, coupled with genuine business relationships, spell the difference in gaining the trust and confidence of its corporate customers, which subsequently empower them to create a wonderful landscape for themselves and the industries they serve.


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