April 7, 2015

MasterCard Asia/Pacific sees 49% growth in contactless users

contactless payments

MasterCard has revealed that consumers across Asia/Pacific are embracing contactless payments, with the number of unique contactless users (or tappers) in 2014 growing by 49% year-on-year (YoY), in comparison to 2013.

Australia leads the way with nearly two-thirds of all MasterCard in-store transactions being contactless. MasterCard Australia also experienced a 45% growth for unique tappers between 2013 and 2014.

Singapore is fast gaining on Australia. MasterCard Singapore recorded an all-time high for contactless payments, driven by the number of MasterCard contactless users in the country, which more than doubled in 2014 compared to 2013. As of December 2014, one-third of supermarket transactions are contactless.

Hong Kong has also seen the benefit of a strong marketing push with the growth of contactless transactions more than quadrupling in 2014 YoY.

New Zealanders are increasingly using contactless technology. MasterCard research cites that eight out of ten of users say it’s because the technology saves time (62%) and is convenient and easy to use (58%).

In the Philippines, McDonald’s introduced contactless card payments with MasterCard PayPass, enabling consumer payment convenience in McDonald’s store locations.

Raj Dhamodharan, MasterCard’s Group Head of Emerging Payments in Asia/Pacific said: “The rapid growth in contactless and mobile payments is expected to continue given there is just so much cash that needs to be displaced in the region.”

“Mobile devices are giving smaller merchants the capability to transform the payments experience for their customers, especially at the point of sale, as they now can accept card payments. More and more, we see small businesses and mobile merchants such as insurance agents and food delivery businesses turning to mPOS solutions to help expand their customer base and sales. This in turn is helping to displace cash in the country, paving the way for a cashless society,” Dhamodharan added.

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