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ePLDT unit reaffirms quality management system excellence

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ABM Global Solutions (AGS), a wholly-owned subsidiary of ePLDT and a leading business IT consulting company, successfully renewed its ISO 9001:2008 certification following a series of positive surveillance audits conducted by the Philippine office of TÜV Rheinland, a global provider of technical, safety and certification services.

The renewal of ISO 9001 certification covers AGS’ provision of spend management services, particularly sourcing and procurement.

“AGS was first certified in 2008. Our continuous recertification says a lot about our commitment to continuously deliver quality software solutions and services at par with the world’s best,” said Luigi Lopa, AGS General Manager. “More than regulatory compliance, our ultimate goal with this recognition has always been customer satisfaction.”

AGS has been into business management solutions implementation and consulting since 1993. It has provided and continues to provide best-of-breed business applications and implementation and support services to more than a thousand companies not only in the Philippines but also in Indonesia and other Asia Pacific countries.

ISO 9001 is regarded as the global standard for quality management system excellence. Only companies that have demonstrated the ability to consistently provide products and services that meet both customer and regulatory requirements are being conferred with this certification.

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